Dig Deeper: How IIFL used Netcore Falconide to slash email hard bounces by 70%

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IIFL Holdings Limited, a leading financial services player, used Netcore Falconide to manage their hard bounces, get assured inbox delivery, and save precious man hours.

About two years ago, IIFL were managing their business critical transactional emails through an in-house platform. The teams at IIFL spent long hours pulling out reports and assessing the performance of these emails.

In the video below, Ronil Bandarkar, AVP – Technology at IIFL, discusses why Netcore Falconide is the transactional emailing solution of choice for seamless email delivery management, real-time reporting, and improved domain reputation.

For the financial services industry, business logs and proof of delivery are extremely critical. With the in-house platform, IIFL’s transactional email bounces were also increasing constantly which started hampering their domain reputation and affected business productivity. Since the day IIFL has started using Netcore Falconide, they are able to access these important logs on-demand, in real-time and in a structured manner.

“Our migration experience with Netcore Falconide was absolutely seamless and the Netcore team ensured that IIFL goes live in day.” – Ronil Bandarkar, AVP – Technology, IIFL.

The webhook feature in Netcore Falconide is also saving 25 precious man hours every month by eliminating manual efforts of pulling out logs. Overall, this reporting mechanism has helped IIFL cut down hard bounces by 70% and better their inbox delivery.

Today, IIFL proudly boasts of its high and maintained domain reputation, wonderful customer experiences and enhanced business productivity.

To have a solution that can transform your transactional emails, get in touch with a Netcore Expert today!